Question 1

What’s the cost of an Engin Number?

Accepted Answer

With our prepaid phone number service, you’ll only pay for the minutes you use.  We have no minimum usage, no transaction fees on topups, no term contracts and our calling price includes GST.

Question 2

How do I contact a Prisoner?

Accepted Answer

By setting up a landline number to your mobile, a prisoner can call you when they need to. This prison call can be directed to your home phone or mobile at no additional cost.

Question 3

How long does it take to setup?

Accepted Answer

We can usually get you set up within a couple during the day

Question 4

Is there a minimum contract term for a prison number?

Accepted Answer

No, there is no minimum contract term.

Question 5

Is there a setup fee for an Engin prison number?

Accepted Answer

No, there’s no setup fee. There is an initial top-up amount charged at the time of completing the signup.

Question 6

Can I transfer my existing Engin prison phone number?

Accepted Answer

Yes, you can! We can transfer from other phone number providers such as SmartCo, PrisonConnect, TeLink etc with ease, and there’s no downtime. Simply complete the form above and the friendly team will contact you to discuss the transfer process.

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